# HeroHunt.ai Help Center

> Help center for HeroHunt.ai

## Help with the app

- [Can HeroHunt.ai find any profile in any city or country?](https://help.herohunt.ai/en/articles/6973383-can-herohunt-ai-find-any-profile-in-any-city-or-country.md): HeroHunt.ai finds any online profile real-time in any location, that means worldwide coverage.
- [How can I export profiles?](https://help.herohunt.ai/en/articles/6974324-how-can-i-export-profiles.md): You can export profiles to excel file including all candidate information.
- [What does the hireable label for GitHub profiles mean?](https://help.herohunt.ai/en/articles/6972855-what-does-the-hireable-label-for-github-profiles-mean.md): GitHub users can indicate on their profile if they are hireable or not.
- [Can I use boolean searches \(for example OR and AND statements\)?](https://help.herohunt.ai/en/articles/8380148-can-i-use-boolean-searches-for-example-or-and-and-statements.md): Boolean search
- [Does HeroHunt.ai work in any location?](https://help.herohunt.ai/en/articles/8380163-does-herohunt-ai-work-in-any-location.md): HeroHunt.ai works in any location and for any role.
- [Searching candidates who are "Open to Work"](https://help.herohunt.ai/en/articles/8375652-searching-candidates-who-are-open-to-work.md): At the moment you can't filter on candidates who are open to work.
- [How can I change a postion, requirements or job description?](https://help.herohunt.ai/en/articles/10921233-how-can-i-change-a-postion-requirements-or-job-description.md): You can change the job description after the search is done running
- [Does HeroHunt.ai send emails directly from my own email account?](https://help.herohunt.ai/en/articles/6972737-does-herohunt-ai-send-emails-directly-from-my-own-email-account.md): Every message that you send through HeroHunt.ai will be an email sent directly from your own email account.
- [How are messages \(emails\) sent to a candidate?](https://help.herohunt.ai/en/articles/6947135-how-are-messages-emails-sent-to-a-candidate.md): If the email address is available you only have to click the profile and hit 'Send' which sends the autogenerated personalized message.
- [How to connect and reconnect Gmail and Outlook email integration](https://help.herohunt.ai/en/articles/6972733-how-to-connect-and-reconnect-gmail-and-outlook-email-integration.md): See the description for a fix for the Gmail integration.
- [Where are emails to candidates sent from? \(sending from address\)](https://help.herohunt.ai/en/articles/7224529-where-are-emails-to-candidates-sent-from-sending-from-address.md): Emails are sent directly from your own email address.
- [Outlook configuration issue: Microsoft 365 global / IT admin](https://help.herohunt.ai/en/articles/8032576-outlook-configuration-issue-microsoft-365-global-it-admin.md): Reach out to your internal system admin to allow permissions for external apps/herohunt.ai
- [How can I see how many messages were sent, opened and replied to?](https://help.herohunt.ai/en/articles/8380092-how-can-i-see-how-many-messages-were-sent-opened-and-replied-to.md)
- [Email sending safety delays in Engage](https://help.herohunt.ai/en/articles/10921581-email-sending-safety-delays-in-engage.md): There are standard delays before sending emails

## Account

- [How do I manage users?](https://help.herohunt.ai/en/articles/6974241-how-do-i-manage-users.md): You can add and delete users and change their roles and user rights
- [I am unable to sign in to HeroHunt](https://help.herohunt.ai/en/articles/8375263-i-am-unable-to-sign-in-to-herohunt.md): You might see an error when signing in or nothing happens at allI, here's how to resolve that.
- [How to remove your browser cookies \(for HeroHunt.ai\)](https://help.herohunt.ai/en/articles/8412045-how-to-remove-your-browser-cookies-for-herohunt-ai.md): If you want to reset your login or you need to fix some basic issues you can remove your cookies
- [Forgot password and how to reset](https://help.herohunt.ai/en/articles/10921586-forgot-password-and-how-to-reset.md): This is how to change your password
- [What are the free trial limitations and how many searches and profiles does it do?](https://help.herohunt.ai/en/articles/10921610-what-are-the-free-trial-limitations-and-how-many-searches-and-profiles-does-it-do.md)
- [Do I need a credit card to start a free trial?](https://help.herohunt.ai/en/articles/10921662-do-i-need-a-credit-card-to-start-a-free-trial.md): Yes, you nee da credit card to start the free trial
- [Is there a free version or trial for HeroHunt.ai?](https://help.herohunt.ai/en/articles/10921672-is-there-a-free-version-or-trial-for-herohunt-ai.md): Yes, there is a free trial

## Subscriptions

- [How can I see my plan and change payment details?](https://help.herohunt.ai/en/articles/6976397-how-can-i-see-my-plan-and-change-payment-details.md): You can see and change your subscription plan in Plan & Billing
- [Is there a free version or trial for HeroHunt.ai?](https://help.herohunt.ai/en/articles/6973401-is-there-a-free-version-or-trial-for-herohunt-ai.md): There is a free trial version of HeroHunt.ai that any recruiter can use to see if the software is valuable to them.
- [I have subscribed and upgraded my plan but haven’t had my account put to premium](https://help.herohunt.ai/en/articles/6947143-i-have-subscribed-and-upgraded-my-plan-but-haven-t-had-my-account-put-to-premium.md): Refresh the page, if that doesn't work contact support.
- [What are the available pricing plans for premium subscriptions?](https://help.herohunt.ai/en/articles/6972903-what-are-the-available-pricing-plans-for-premium-subscriptions.md): HeroHunt.ai has standard pricing plans for monthly or yearly premium subscriptions.
- [I'm not receiving a confirmation code for the Billing page](https://help.herohunt.ai/en/articles/6972813-i-m-not-receiving-a-confirmation-code-for-the-billing-page.md): You have to insert the email address that is associated with the premium account.
- [Can I cancel the trial without being charged?](https://help.herohunt.ai/en/articles/10921184-can-i-cancel-the-trial-without-being-charged.md): During the free trial you can always cancel without being charged
- [Can I schedule a demo?](https://help.herohunt.ai/en/articles/10921600-can-i-schedule-a-demo.md): The free trial is the best starting point for 99% of users
- [How do position limits and credits work?](https://help.herohunt.ai/en/articles/10921708-how-do-position-limits-and-credits-work.md): One position is one role that our AI Recruiter recruits for

## Uwi \(AI Recruiter\)

- [How do I access AI Recruiter](https://help.herohunt.ai/en/articles/9268042-how-do-i-access-ai-recruiter.md): This is where you can access Uwi and the free trial
- [What can AI Recruiter do?](https://help.herohunt.ai/en/articles/9268044-what-can-ai-recruiter-do.md)
- [How do the position slots work for AI Recruiter](https://help.herohunt.ai/en/articles/9268050-how-do-the-position-slots-work-for-ai-recruiter.md): This is how you can work with Uwi and how position slots work
- [How does AI Recruiter reach out to candidates](https://help.herohunt.ai/en/articles/9268054-how-does-ai-recruiter-reach-out-to-candidates.md): Uwi reaches out to candidates automatically on your behalf
- [Is there a free trial for AI Recruiter?](https://help.herohunt.ai/en/articles/9268090-is-there-a-free-trial-for-ai-recruiter.md): Yes there is!
- [Who is AI Recruiter? \(summary, benefits, how it works\)](https://help.herohunt.ai/en/articles/9268101-who-is-ai-recruiter-summary-benefits-how-it-works.md)
- [How can I see my plan and change payment details for AI Recruiter?](https://help.herohunt.ai/en/articles/9268113-how-can-i-see-my-plan-and-change-payment-details-for-ai-recruiter.md): You can see and change your subscription plan in Plan & Billing
- [How does AI Recruiter send messages \(how outreach works\)?](https://help.herohunt.ai/en/articles/9318990-how-does-ai-recruiter-send-messages-how-outreach-works.md): Uwi sends auto-generated emails on your behalf with completely automated outreach
- [Best practices for your message \(email\) content and maintaining healthy email delivery](https://help.herohunt.ai/en/articles/8516949-best-practices-for-your-message-email-content-and-maintaining-healthy-email-delivery.md)
- [Does HeroHunt.ai and AI Recruiter work in my language?](https://help.herohunt.ai/en/articles/9395383-does-herohunt-ai-and-ai-recruiter-work-in-my-language.md)